Refund Terms & Conditions

At Global Garments Stock, we value transparency and want our customers to clearly understand how deposits and refunds are handled. Please read the following terms carefully before making a payment.

1. Deposit Payments & Refund Policy

• When you book a service or lock stock with us, a deposit is required to secure your booking.

• Deposits are refundable if you cancel or reschedule according to our terms.

• Refunds will be processed through the original payment method used at the time of booking.

• If no responses, no reschedule, no stock order final confirmation, or no full payment, in all these cases refund will auto apply within 8th to 10th day of deposit.
• Urgent refunds also available on contact, but still system could take maximum of 5 to 7 days to fully refund amount after refund initiation.

2. Transaction Fees and Deductions

• Please note that while your deposit is refundable, payment gateway transaction fees are non-refundable.

• These fees (typically 1.5%–3% depending on the payment method and provider) are charged by the payment gateway, not by Global Garments Stock.

• Example:

  • Deposit Paid: $100

  • Gateway Fee: $2.50

  • Refund Amount: $97.50

This ensures that we pass on the full refund minus only the unavoidable transaction cost.

3. Refund Processing Time

• Refunds are typically processed within 5–7 business days from the date of approval.

• Depending on your bank or payment provider, the refunded amount may take additional days to reflect in your account.

4. Conditions for Refund Eligibility

• Refunds are available only for deposits paid directly through our payment system.

• Refund requests must be made in writing via email or our contact form.

• Refunds are not applicable for services or stock that have already been delivered, installed, or dispatched unless otherwise agreed.

5. How to Request a Refund

1. Contact our support team at info@globalgarmentsstock.com.

2. Provide your order number, booking reference, and payment details.

3. Our team will review your request and process the refund in line with these terms.

6. Additional Notes

• Global Garments Stock is committed to fair and transparent practices.

• The refund terms apply to deposits only and may differ for full payments or other services.

• We reserve the right to update these terms as necessary, and updates will be published on this page.

✅ Summary

• Deposits are refundable.

• Payment gateway fees are deducted from the refund.

• Refunds are processed via the original payment method.

• Refund requests must comply with these terms.

For any questions regarding our refund policy, please contact our support team for assistance.